Overview
At PHYLAVITH, we strive to ensure our customers are satisfied with their purchases. If you are not completely satisfied, you may be eligible for a refund under certain conditions. Please read the following policy to understand the process and conditions for refunds.
Eligibility for Refunds
- 1. Timeframe: Refund requests must be submitted within 30 days of purchase.
- 2. Condition: The product must be unused and in the original packaging.
- 3. Proof of Purchase: A valid receipt or proof of purchase is required for all refunds.
Non-Refundable Items
The following items are not eligible for refunds:
- 1. Personalized or custom-made products
- 2. Digital products that have been downloaded
- 3. Sale or clearance items
Process for Requesting a Refund
- Contact our customer service team at [email protected] with your order details.
- Wait for authorization and further instructions regarding the refund process.
- Once approved, refunds will be processed and refunded back to the original method of payment within 7-10 business days.
Contact Us
If you have any questions regarding our refund policy, please contact us at +1 (234) 567-890 or via email at [email protected].